Help for macOS
Meme Creator support.
Questions about an edit, export or purchase? Start here or email the studio directly.
Contact
Tell us which device and operating-system version you use, what you expected, and what happened. Please do not send private photos, videos or purchase credentials.
Editing and projects
Meme Creator works with media you choose from Photos or Files. Your imported media, edits and saved projects stay in the app’s local storage.
- If an imported file does not open, try exporting a standard H.264 or HEVC video or a JPEG/PNG image from the source app first.
- Keep the original imported files available until you have finished and exported your project.
- Preview is free, so you can check the full timing and composition before purchasing export access.
Unlimited Export
Unlimited Export is a one-time, non-consumable in-app purchase. There is no subscription.
To restore it, open the export purchase sheet and choose Restore Purchases. Use the same Apple Account that made the purchase. Apple handles payment and purchase history; Bad Herring does not receive your payment-card details.
Exporting
Once Unlimited Export is active, choose Export video, then save the resulting MP4 to the destination you choose on your Mac.
For large or high-resolution projects, keep the app open and the device connected to power until the export finishes.
Privacy
Meme Creator has no advertising or analytics service and does not send your imported media to a Bad Herring server. Read the full Meme Creator privacy policy.